The video saw a fan bump into Chase outside a series of shops in Los Angeles this month, with the actor confirming he had previously appeared on Nickelodeon.
The clip of a disheveled-looking Chase concerned fans across the globe.
Back in September, TikToker LetHallAlli set up a GoFundMe after bumping into Chase, though she soon received a message from the actor’s mom who claimed Chase wasn’t in the right state of mind to be dealing with large sums of money.
“Money would not benefit him. I have gotten him several phones, but he loses them within a day or two. He can’t manage money or his meds by himself,” the alleged text message shared on TikTok read.
The TikToker asked Chase’s mom if she could pass the money they raised on to her, to which she agreed and lifted the lid on the apparent situation.
“If you’d like to meet me at the plaza one day, that would be fine. But like I said, he’s not good at managing money and it could possibly hurt him. I appreciate you trying to help him, he is a good, sweet kid. But he does need medical help,” Chase’s mother added.
LetHallAlli later shared a video of the new clothing items and shoes she purchased for Chase.
Devon Werkheiser, who featured alongside Chase as Ned Bigby in Ned’s Declassified Survival Guide, has also spoken out following the heartbreaking video of Chase living rough.
“Tylor was a sensitive, sweet, and kind kid. It is heartbreaking to see him this way,” he told TMZ. “I haven’t seen Tylor in almost 20 years since the show ended. Anyone who has dealt with severe addiction and deep mental health issues knows it’s an unbelievably challenging situation if they don’t want help.”
Riverside California Police have also spoken to the outlet and stated that officers run into Chase at least once a week.
They went on to say they have repeatedly offered mental health services, substance abuse treatment and temporary housing to Chase – but he has refused thus far.